Privacy Policy | Lume

1. Information We Collect

We collect information to provide you with analytics and a creator profile. This includes:

Account Information: Name, email address, and profile picture when you sign up.
YouTube Data: When you connect your YouTube channel, we access your channel profile (title, subscriber count), video metadata (titles, descriptions, thumbnails), and public statistics (views, likes, comments) via the YouTube Data API v3.
Instagram Data: When you connect your Instagram Professional account, we request the following permissions: instagram_business_basic (profile info, username) and instagram_business_manage_insights (engagement metrics, reach, impressions). We access media metadata (captions, timestamps, media URLs) and insights.

2. How We Use Your Information

We use the data we collect solely to:

Generate your Lume Media Kit and "Fun Facts".
Provide you with analytics dashboards and performance insights.
Maintain and improve the Lume platform.

Google User Data Policy (Limited Use): Lume's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not transfer your data to third-party AI models or advertisers.

3. Data Sharing & Third Parties

We do not sell your personal data. We only share data with service providers necessary to run our infrastructure:

Supabase: For secure database hosting and authentication.
Vercel: For website hosting and delivery.

Information collected via YouTube API services is also subject to the Google Privacy Policy.

4. Data Retention

We retain your data only as long as your account is active. If you delete your account, your personal data and connected social media data are permanently removed from our databases within 30 days.

5. Your Rights & Revoking Access

You have the right to access, correct, or delete your data. You can disconnect your social accounts at any time via the Lume dashboard.

Account Deletion: To permanently delete your account and all associated data, navigate to your account settings or contact us at support@mylume.co. We will process your deletion request within 30 days.

Additionally, you can revoke Lume's access to your data directly via the third-party platforms:

Google/YouTube: You can revoke access via the Google Security Settings page.
Instagram/Facebook: You can manage app permissions in your Instagram Settings (Apps and Websites).

6. Children's Privacy

Our Service is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under 13, we will delete it immediately. If you believe we have collected information from a child under 13, please contact us at support@mylume.co.

7. Cookies & Analytics

We may use cookies and similar tracking technologies to improve user experience and analyze platform usage. You can control cookies through your browser settings.

8. International Transfers

Lume operates globally. Your data may be processed on servers located outside of your country of residence (e.g., in the United States or India), subject to applicable data protection laws.

9. Changes to This Policy

We may modify this Privacy Policy from time to time. For material changes, we will notify you via email or by posting a prominent notice on the platform. Your continued use after such changes constitutes acceptance.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@mylume.co.